Unresolve a conversation
Log in to add to favouritesIf you want to reinstate a resolved conversation, you can unresolve the conversation from the Resolved conversations filter in the Comments panel.
- Open an entry for editing or review.
- Select the Comments button in the editor toolbar. The comments panel will be displayed.
- Change the filter dropdown from Active comments to Resolved conversations.
- Locate the conversation you want to unresolve by selecting the field that contains the discussion you are interested in.
- Press the Unresolve button on the conversation. The conversation will become active, and you'll automatically navigate to the conversation, ready to reply.
Note: Only the creator or a System Administrator can unresolve a conversation.